Our Support Package
We treat our customers as people, not as numbers on a balance sheet.
We have a team of dedicated Account Managers and Account Directors who take care of every aspect of your account, from initial evaluation through to delivery. Our team have an in depth knowledge of all our products and are available to advise on the very best solutions for your business.
If you have any queries, you can call your familiar account handling team and they will be on hand to support you without delay.
Talk to us: 0845 075 6111
If you place an order with Acopia, we want to make sure that order is fulfilled to your satisfaction.
Our Sales Support team are dedicated, detailed and determined to see through any special requirements with any non-stock orders, and make sure that deliveries are ordered and placed on time. Speak to them if you need an estimate for a special order. If there are problems with a delivery or the quality of service, these are the people who will sort it out.
We also have a Customer Service team who ensure that the service we’re providing is high quality and forward-thinking every time. If you ever feel we have fallen short in this aim, please let the Customer Service team know.
We’re always happy to talk to you and take your order over the phone, it’s your chance to ask us about any queries you may have about your order. When you’re looking for a fast ordering option then our online shop is perfect for you. It’s simple to use and you will have access to your complete order history and you can use the re-order function for even faster purchasing.
Don’t have an account yet?REQUEST ACCOUNT TODAY!
FREE Warehousing and Delivery
Looking for those little extras? We love to give back to our clients and free warehousing and free delivery comes as standard with Acopia. Keep your stock in our secure 50,000 foot warehouse, protected by CCTV and we can send it can be with you next day, keeping you business ready. We also deliver free with all carriage paid deliveries so you can have complete peace of mind when it comes to us supporting your logistics operation. We can also arrange delivery to multiple sites if required.WANT TO FIND OUT MORE!